Terms of Service

1. Agreement to Terms

By accessing or using the services provided by Verosite Ltd (Company No. 16227585) (“we”, “us”, or “our”), you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Services

Verosite provides website design, development, search engine optimisation, digital marketing, and ongoing website management services. Each engagement is scoped and quoted individually based on the package you select and the work agreed in writing.

3. Plans & Payment

Verosite works on two commercial models. Your written quote states which applies to you and, where both apply, which parts of the work fall under each.

3.1 Project work (website design, development, branding and other one-off builds)

1. Before any work begins we issue a fixed, itemised quote. Once you accept it in writing, the price for the scoped work does not change. Work outside that scope is quoted separately, in writing, before we start it.
2. Unless your quote sets out a different schedule, project fees are payable in three stages: 20% on acceptance of the quote, 40% when the midpoint milestone is reached, and 40% on launch. Your quote defines the midpoint milestone. A milestone is reached when we present its deliverables to you for review; it does not depend on your approval, which is dealt with through the revision process set out in your quote.
3. The acceptance payment secures your place in our schedule and covers discovery and set-up. It is credited against the project price. It is not refundable if you later stop the project, unless we are at fault.
4. If a milestone invoice is unpaid more than 14 days after its due date, we may pause work on the project after giving you written notice and a reasonable opportunity to pay. The timeline moves back by the length of the pause. Pausing does not affect your ownership of Deliverables under clause 5.
5. There is no minimum term and no cancellation charge on project work.
6. Your quote states the length of the free post-launch support period and the hourly rate for work requested after it ends or outside the agreed scope. Nothing in this clause obliges you to buy any ongoing service.

3.2 Ongoing services (paid hosting plans, maintenance, content updates, SEO, and advertising management)

1. Ongoing services are billed monthly in advance and run on a rolling monthly basis. There is no minimum term.
2. Either party may end an ongoing service at any time on 30 days' written notice. No exit fee applies.
3. We may change the price of an ongoing service on at least 30 days' written notice. If you give notice to terminate before the new price takes effect, the old price applies for the whole of your notice period.
4. Where your website is hosted on an account in your name at no monthly charge, that hosting is not an ongoing service under this clause. Ending ongoing services ends our work on the site; it does not take the site offline.

3.3 General

1. We accept bank transfer and card payment. Payment details are on each invoice.
2. Prices are exclusive of VAT, which is added only where we are required to charge it.
3. Invoices are due within 14 days of issue unless your quote says otherwise.
4. If an invoice for ongoing services is unpaid more than 14 days after its due date, we may suspend those services after giving you written notice and a reasonable opportunity to pay. Suspension does not affect your ownership of Deliverables.
5. Ownership under clause 5 and handover under clause 4 are not conditional on payment. Sums properly invoiced remain payable and we may recover them in the usual way.
6. Third-party costs that we pass through at cost — domain registration, advertising spend, premium plugins, stock licences and similar — are identified in your quote and are separate from our fees.

4. Cancellation and Handover

4.1 Ending ongoing services.You may cancel any ongoing service at any time on 30 days' written notice. There is no cancellation fee. The service continues to the end of the notice period and you are not charged beyond it.

4.2 Stopping a project.You may stop a project at any time by writing to us. You pay only for milestones already reached under clause 3.1(b). There is no charge for stopping and no obligation to pay the remainder of the project price. You keep everything produced up to that point — source code, design files and content — and we deliver it under clause 4.3.

4.3 Handover. When a project completes, when a project is stopped, or when ongoing services end, we will, at no additional charge and within 30 days:

1. deliver the complete source code, design files and content for your website in a usable, standard format;
2. transfer, or provide the authorisation code needed to transfer, any domain name registered by us on your behalf;
3. transfer administrative control of any hosting, analytics or advertising account we manage for you; and
4. delete or return your data in line with our Privacy Policy and applicable data protection law.

Handover is not conditional on payment of outstanding invoices, which remain payable under clause 3.3(e).

4.4 Accounts in your name. Wherever practicable, your domain, hosting, analytics and advertising accounts are registered in your name from the outset, so that handover is a transfer of administrative access rather than of ownership. Where an account has to be opened in our name for practical reasons, we will tell you at the time and transfer it to you under clause 4.3.

5. Intellectual Property

5.1 Your ownership. All website designs, source code, design files, copy and other deliverables that we create specifically for you under your quote (“Deliverables”) belong to you. Ownership is not conditional on completion of the project or on payment of any milestone.

5.2 Assignment. We assign to you, with full title guarantee, all intellectual property rights in the Deliverables, including copyright, absolutely and for the full term of those rights worldwide. The assignment takes effect automatically as each Deliverable is created. So far as any right cannot pass automatically, we hold it on trust for you and will sign any document you reasonably require to give effect to this clause.

5.3 Moral rights. We will procure that each author of a Deliverable, whether employed by us or engaged as a contractor, waives their moral rights in it under Chapter IV of the Copyright, Designs and Patents Act 1988, so far as the law allows.

5.4 Contractors. Where we use a contractor to produce any part of a Deliverable, we will first obtain from them a written assignment to us of all intellectual property rights in their work, so that clause 5.2 takes effect in full.

5.5 Your materials. You keep full ownership of all content, images, trade marks and other materials you supply to us. You grant us a licence to use them only as needed to perform the services. That licence ends on handover, except as set out in clause 5.7.

5.6 Our background materials. We keep ownership of our pre-existing and generic materials — internal frameworks, component libraries, boilerplate code, development tooling and know-how — that are not specific to you and that we reuse across clients (“Background Materials”). Where a Deliverable incorporates Background Materials, we grant you a perpetual, irrevocable, worldwide, royalty-free, non-exclusive licence to use, modify and sublicense them as part of that Deliverable, including after handover. Nothing in this clause limits your ownership of the Deliverables or prevents you, or any agency you later appoint, from hosting, modifying or continuing to use your website.

5.7 Portfolio licence. You grant us a non-exclusive, royalty-free licence to display the Deliverables and name you as a client in our portfolio, case studies and marketing. You may withdraw this licence at any time by writing to us, and we will remove the material within 30 days.

5.8 Third-party components. Some Deliverables include open-source or licensed third-party components, which stay subject to their own licence terms. We will tell you before incorporating any component whose licence restricts your commercial use.

6. Client Responsibilities

You agree to:

• Provide timely feedback and approvals to keep projects on schedule
• Provide accurate and lawful content for your website
• Not use our services for any illegal or unauthorised purpose
• Maintain the confidentiality of any account credentials

7. Limitation of Liability

To the maximum extent permitted by law, Verosite shall not be liable for any indirect, incidental, special, or consequential damages arising from or related to your use of our services. Our total liability shall not exceed the amount paid by you in the three months preceding the claim.

8. Governing Law

These terms shall be governed by and construed in accordance with the laws of England and Wales. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

9. Contact Us

If you have any questions about these Terms of Service, please contact us at:

Verosite Ltd (Company No. 16227585)
Flat 209, 1 Indescon Square
London, England, E14 9DQ
Email: info@verosite.co.uk